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How do I fix my Advanta Shred 855?

The gears do not turn in my cross cut Advanta Shred 855 shredder. Is it a belt or the gears? Where do I find parts for the shredder?
Kathy, January 2009
You Should Call Advantage Business Equipment 858-560-9755

Dennis, December 2011
link Click here to see other fixes for Advanta 855.