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DIGI VOX ?

Hi all I have a DigiVox and since christmas time ish, it has gone off. I have got the lastest software on the box however (downloaded from cable closet) I canot get it working only terrestrial channels. Can any one shed any light on it ? many thanks
flat jon, January 2009
were are you , UK or Ireland , and who is your tv cable provider , ntl , virgin m .tellywest . ect, mick 17.08 pm

mick, January 2009