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How can i get my candy aquaviva 1200 to complete its job?

My candy aquaviva 1200 will not complete its job, it is a front loader, what happens as i put in on a wash then once thats done it stops before the rinse action then it wont continue, puttin it on rinse cycle dont do much niether will the drain cyle as i have to drain it manually, its startin to get on my last nerve, please help
David Miller, February 2009
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