I was watching TV one evening when suddenly everything cut out and a continuous flashing amber light occurred on the Freeview box. The so called 'technical team' tell me it's corrupt and nothing can be done. I'm livid as it is only a few days out of warranty. Has anyone any ideas if I can fix this. I can't get anything to come onto the screen.

Bernie, March 2009

my box wouldnt come out of standby same as it did for a lot of peeps on the same fatal day 3rd may apparently due to a corrupt file download only affecting the thomson machines... topup tv gave out the link below

http://www.topuptv.com/help+centre/setup+and+troubleshooting/#Fail+boot+up

the above link explains everything and it worked for me, it took ten times to do but i have my box back! only problem is all recordings are gone due to the disk having been reformatted. now have to wait and see if it will record...

anny, May 2009