Just moved into a new house. The washer was left with the home. The is a terrible musty smell from the washer at all times. I have run through the machine with vinegar and hot water, about 6 times. I have done many loads of wash but still the smell persists. i think the machine is about 5 years old. There is a hole in one of the brackets inside the machine. Would appreciate any advice .

Cindy, January 2006

Hi
2 suggestions for you and a tip to prevent further problems.

First off pls call Sears at 1-800-4-MY-HOME and give them your model # to see if they is a repair tip on this.
This is actually a common problem with many frontloaders regardless of who made it.
What is happening is water is being trapped in the rubber door boot and rotting, creating the smell.

You can put dishwasher powder in the detergent dispensor
and run it through a hot wash.
The powder helps to clean all the crude out of the machine.
Also after your done using your machine leave the door slightly open to allow any trapped water to evaporate.

Chris, January 2006