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frendly format 100e?

can someone please help i have a a problem with my boiler poilt light cutting out when on heating and for hot water , but know the problem is the boiler seems dead no lights ( green / red ) but when i turn the hot water tap on i can hear a click the something is trying to start the boiler . but have no heating / hot water is the boiler finished .
thanks howard
howard, April 2009