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my nokia7610 software problem?

suddenly all my contacts get corrupted and logs get deleted, i don't know whats the problem? with the same prob i have given for servicing for twice and have spent 3000 already but after some time the same problem exits can any help me out???
swathy, April 2009
nu se mai deschide si nu se mai incarca Chiar daca am schimbat bateria si am si facut Resoftare la el în service

gabi, January 2010
only problem in contact number.all the contract is available in phone & sim but not shown in display.all the things are ok.that i mean to say.

RAJESH SACHDEVA, May 2009