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how can i fix thomson tv+ box?

the light on the front of box when pluged in should be amber then 3 light flashes red green red then stops and green flashes then the amber light should turn dark red well it has not it is still amber what does this mean it has been like this all day
louise, May 2009
http://www.howtomendit.com/answers.php?id=235651#

., May 2009
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