I have a Thomson 250gb digibox. I've had a few problems with it before now, but nothing the trusty old method of turning the power off then back on again hasn't sovled. I was watching some recorded programmes the other night and it decided to switch its self off. Now i can't get it to do anything. The red light is on constantly apart from it flashes now and then. I've changed the batteries in the remote and that hasn't made any difference. This digibox s a replacement for another one that stopped working! Please help!

Simon R, May 2009

hi see if this works if your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.

bernard chell, May 2009