My Acousticsolutions mp3 player(model 513/3831) started playing the songs in a jerky broken up way.I looked online and found this wonderful site with advice on how to ment it. I tried to format it as described both FAT32 and FAT but after ages the message "unable to complete format" came up. Now I don't know what to do.Is there a solution for this problem or should I just trash the unit?The light comes on,it goes into the shuffle and record sections and even shows that there are no files on it.I would really appreciate some help.

Shana, May 2009