My machine is not getting the water through from the water compartment to the coffee pot for some reason. The light is on and there is sound going on but the coffee does not go through, do you have any ideas as to what I need to do to get this machine working? Thanks

Deana S, May 2009

Just in case anyone else has this problem in the future. Assuming that it is not scaled up, probably the white tube from the reservoir to the lid has become detached at the bottom. a)bend the lid back and release the oblong "feeder". b) pull up the feeder which is connected to the white tube. c) using a torch replace the bottom of the tube in the hole and replace the oblong feeder into the lid.

Trevor, December 2014