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Whirlpool Stylemaster 4214289 won't agitate?

Our Whirlpool Stylemaster 4214289 is not agitating. It sounds like the upper agitator is not catching on the lower agitator. How do I remove it and replace it? Is there a repair book for this washer?
K Russell, June 2009
Washer won't agitate

sherry, May 2015
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