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how do i reset sky+box?

my sky+ box has record running and play how do i reset it
alan.h, July 2009
Switch off at the mains. Wait at least two minutes. Then switch the power back on. Wait about 30 seconds for the box to wind up then it will respond to your remote control.
This is the standard answer you will get if you ring the tech. advice people at Sky.

Cledlyn, July 2009