Mine has slipped its ratchets and now does not retract all the way - who now services them? I can't get the car out of the garage!

C Eldred, July 2009

Myers Garage Doors Ltd in the South East of England can service Rollexa, Cordula, WM Shutters, Neco, Essati, Roman, Vecelli, Nationwide, Countrywide, Crocodile roller garage doors. https://www.myersgaragedoors.co.uk/garage-door-repair.html

Garage Door Man, January 2018

The answer is Rolux

08004580481

They are old Rollexa employees and give good service

myk, July 2011

Confirmation to my previous 'Answer' and to say that 'Yes' Rolux UK have undertaken work previously carried out by Rollexa. Phoned 08004580481, call answered promptly without going through a series of pushing buttons and my issue handled with the utmost efficiency. This seems a very positive step forward and I will update you further when the work is completed as I also have Rollexa window shutters that require attention!

Jhonty, September 2009

Have just been told that Rolux UK www.roluxuk.com at 08004580479 or 08004580481 have undertaken work and repairs previously handled by Rollexa.

Jhonty, September 2009

I have a similar problem but have at least been able to manually wind up the door. The Tel No. 0800 1697092 is no longer recognised. Feel I might have to invest in a replacement!

Jhonty, September 2009

The motor on the mechanism should have a manual facility to open/close. My set-up comes with a winding handle that has a hexagonal end which slots into a corrsponding slot on the motor. Tedious but at least you can get into the garage this way.

stuck behind the door, July 2009

It could be an idea to contact them direct - their number is 0800 1697092.

John, July 2009