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How can I fix my Neff washing machine V4380X0GB?

My washing machine does the anticlockwise motions but not clockwise on all cycles but it won't do the spin cycle at all but I think this is cause it starts clockwise (this is a guess for the spin cycle). The carbon brushes are fine and when it tries to go clockwise it clicks three times and then stalls. Please help
Kate, July 2009
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