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Thomson DB250 freeview box - both my remotes not working?

After a few months of trouble free usage neither of my remotes will now communicate with the box. All batteries should be ok and the remote flashes when buttons are pressed.
JimboTray, July 2009
have you tried unplugging your box and it resets it?

manc joe, October 2012
My Thomson tells me that the disc is full but I have only two small recordings on it, can anybody help?

Brian, April 2012
my remote not working for freeview chanded batteries
and still not working

sharon, September 2009
link Click here to see other fixes for Thomson.