Recenly I have not been able to get the Guide or access the RED button facility on my Thomson Freeview box DTI 1000. I also have another Thomson Freeview box and that is the same I cannot get the Guide.
Can anyone help please?

Mole, August 2009

I have one with the same problem. Low volume. Its a great box but maybe it will be time to say goodbye in the not too distant future. Shame as it knocks spots off the big brands and has served well. I will keep it even after i have decommissioned it as a spare.

martin h, November 2010

can anyone get the codes for dti 1000 so i can turn the volume up

luke, May 2010

Sorry, I have just checked. Your box doesnt support the 8K mode do there isnt anything you can do. Use it till it stops working perhaps.

Dave H, August 2009

There is also another possible cause. Try doing a full reset and full scan then go from there.

Dave H, August 2009

Depends on how old the freeview boxes are. If they are up gradeable they sound like they will need an software upgrade, which is done over the air but the units have to be plugged in and in standby to recieve it. Also, you have to go into setup and check automatic software update, or something similar is selected. Unfortunately, some sets wont be up gradeable and if you missed the download, they probably wont do them again. There is a website you can use which lists which sets are affected. Soz, cant give it here.

Dave H, August 2009