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How can I fix my Ariston Margherita 2000 washing machine?

Help!
My fabric softener is not draining on the rinse cycle.It's not my usual brand-a bit thicker. It's still there at the end of the wash.What do you reckon?
Laura, August 2009
check the softner draw for blockages or change back to the normal softner you use

foot, August 2009
link Click here to see other fixes for Ariston Margherita 2000.