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Unlock eurovox?

One of the kids has managed to lock the eurovox with the green lock light showing on the front i cannot get it to come back on can any1 help pls.
MissMai, August 2009
you might need to enter the firmwear again to get it going , but you need to have it on red standby to do this ,

mick, August 2009
can you get into the menu at all ?

mick, August 2009