i think my pilot light may be out on my vokera options boiler, i have no heating or hot water, the boiler appears to work as you can hear the pump working, i dont know where the pilot light is to check and see if its lit

joanne, August 2009

it doesn't have a pilot, it's automatic ignition. is the yellow low pressure light on? if so try topping up the pressure. unfortunately vokera decided to put the pressure gauge inside the boiler where you cant see it, so top it up slowly. if that's not working best to call out a qualified engineer.

Ian, August 2009