I can only get water out of the shower head, and not the bath taps, and after unscewing the shower pipe conection the rubber washer looks o.k. is there anything else I can do? Does this mean a new bath mixer tap?

Sue C., August 2009

If you can get into the shower/bath changeover valve, you'll see that a small brass peg has broken off, rendering the valve useless. So - either replace the taps completely or buy an identical set and just replace the tap body with the changeover bit.

John, August 2009