Hi Amanda, We had the same problem with Samsung. Having called out an engineer twice all they did was to strip it down and use a air dryer on it, still had the same problem. We called one out again to discover there had been a mod done on the back inside panel of the fridge.The ice had been forming against the fan hence the noise each time the door was shut. They changed the panel at no charge to us . No pob since.
Best of luck.
ROB, September 2009