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channels?

My 2 and a half yr old son got r dbox remote + he has mucked the whole thing up the channels have no names just numbers eg, 013 1bd etc + r all on 1 page not sorted out in2 favourites of wotever please help me as its doin my head in tryin 2 find a certian channel
karen, August 2009
Try a new question with what the box is????

Please take this kindly but your question is almost unreadable. Some punctuation would be helpful.

Vic, September 2009