Gas water heater, an Ideal Mexico Super RS 65, clicks off between two seconds and two minutes of being ignitied. All the flames go out, including the pilot light. I can get tepid water after constantly igniting it but I am getting on a bit and cannot keep getting down on my hands and knees. PLEASE advise. Thank you.

Dean Harris, August 2009

I have "checked the pump", that is, I have unscrewed the big screw and clear water dripped out - I screwed the small screw inside about 20 times clockwise, turned power on and by torch light I can see that the inside is whizzing around. I am guessing that the pump is working! The gas is still clicking off after a few seconds. Any other suggestings, please.

Dean, August 2009

sounds like a circulation problem, check the pump/

Ian, August 2009