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WANT TO SORT OUT MY BOX SUPER?

ALL CHANNELS LOST PICTURE AND SOUND WITH $ SIGNS BESIDE. BUT SHEDULE KNOWS WHAT PROGRAM IS ON. WAS GUARENTEED FOR A YEAR BUT LOST MIKE OF BRISTOL'S NUMBER AND SELFISH OTHER CUSTOMERS WILL NOT EXPLAIN OR GIVE NUMBER. I KNOW IT IS FIXABLE AND ONLY HAD CHANNELS FOR 6MONTHS. PLEASE HELP.
SIMON CLARKSON, September 2009