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How can I get at my window handle lock?

UPVC window. We have a window handle lock which won't let us open the window in the kitchen. The lock isn't on but it won't open when we push in black finger press and raise handle. It appears to be stuck in one part of the locking system. Do you know if it would cost much to get someone out to repair? We are on small pension.
Mrs M Colby, September 2009