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fta101 has totally froze?

my fta101 box has froze, tryed doing factory reset, scanned all channels back on, switched emu on but the channel just freezes. Tryed turning box off and gone back into menu to do a default key, after doing this it trys updating but just freezes on 0%. Please please canyou help me as i dont know what else to do. Mant thanks in advance
chris, September 2009