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missing information on channel 5 guide?

After the re-tuning yesterday I can no longer record programmes on channel 5 and ITV 3 as no details are shown.on the guide I can watch both programmes on TV but can't record. I have tried re-tuning again, turning the set off, but to no avail. What can I do now?
Pauline Pearson, October 2009
You must retune but before you do you must enter the default menu and clear the memory and start again

help full, October 2009