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How can I fix my Hoover HNWL7146 1400RPM?

I tried to use the Sense drying mode on my Hoover HNWL7146 Washer/Dryer but the machine did not heat up. It's only 21 months old and has only been used as a dryer no more than a dozen times since new. If you do a washing it still heats the water. Any suggestions please.
Manxman, October 2009
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