On my Alba STB8 freeview box all channels are clear & good quality with the exception of BBC 1, which although is very clear keeps freezing. I have retuned several times & its always the same with BBC1. All other makes of freeview boxes in my house work fine with all channels.

Stuart Smith, October 2009

THIS WORKED FOR ME - IT IS YOUR MOBILE PHONE

I had the same issue. All BBC transponder signals froze the TV. It was intermittent, but usually occurred within a very short time. Resetting/Re-Tuning did not cure it. The only way to access the TV's functions again was to power off and on.
I initially assumed it was too much signal, but it was not that either.
It was as if something was causing the TV to have an internal mental breakdown but only on the BBC transponder channels.
I was about to give up, and send the TV to the tip, when I found the solution by chance.
I had started to use a TV card in my PC, because of the problem, but there were often occasional wavy lines, and buzzing on the sound. I knew from experience this was due to a mobile phone doing its periodic background 'check in', and of course when it was transmitting during a conversation.
So I bought a TV aerial filter designed to limit mobile phone frequencies, and fitted it between the aerial and the aerial amplifier I use to distribute the TV signal, including the feed to the 'poorly TV'.
These filters are described as being designed to limit 4G interference, but they actually limit 3G frequencies as well.
THAT WAS IT.
The TV started working with no problems.
I checked several times. Remove the filter, and the problem returned immediately. Connect it, cured.
So, strange as it sounds, some Digital TV's must have a control chip that reacts to 3G and 4G nearby interference, which causes that one frequency band to 'freeze' the normal operation when the mobile transmits. As you may be aware a mobile phone transmits in the background often, not just when you are making a call.
A VERY peculiar, and almost insolvable problem with a very EASY cure.
There is a distinct possibility that fitting a filter may cure a lot of problems people are experiencing with the BBC channels, not just the one above. Fitting could not be simpler, TV aerial plug at one end, a socket for your present aerial cable on the other. The filter requires no power. For the best result, fit the filter directly to the TV's aerial input socket.

Marlbrook, October 2014

put a big blanket around it that'll keep it warm :0)

rsole, September 2014

I have the same issue with BBC Channels on my goodmans. Seems to be about the time the Red Button becomes active. If it gets past this point it is usually OK

CS, September 2014

I've been getting the same problem with two identical Goodmans freeview boxes (GDB18FVZS2). They worked perfectly until the end of July 2014 but we came back from holiday to find that BBC1 kept freezing. Not only that; the remote control was locked out too. We're on the Pontop transmitter if that's is relevant.

We soon realized that only BBC1 and, very occasionally, BBC2 did this. Other channels have never caused any problems. Retuning didn't make any difference. Signal streng on all channels is comparable and boosting it didn't help. I did check that ayto-tune hadn't locked onto the wrong UHF channel.

Over the last week, the freezing appears to have stopped but BBC1 still locks out the remote within minutes. The only way out is a power-off reset.

I can only guess that BBC1 is bradcasting something that crashes the Goodmans software because our Humax HD recorders remain unaffected. Maybe we need a software update from Goodmans. I'm reluctant to throw away two perfectly good digiboxes just because the BBC has done something silly. For what it's worth, my mother's Panasonic digiboxes still work.

A Dummy, September 2014

Just bbc channels freezing on my bedroom tv downstairs tv fine all channels and obviously the same aerial which is fitted in the loft!

Jay, September 2013

mine does the same but mostly on white back grounds it jumps sqeeks and freezes very annoying obviously a manufacturing problem : (

lee albison, December 2009

Freezing is usually an aerial problem. It can affect some channels more than others.

T, October 2009

I guess...

The picture will freeze temporarily if the signal quality is weak - it may be that a connector to the problem box is a bit dodgy and that the BBC signal is a bit weaker than the others - look to your connections - quick, easy & cheap.

Good luck...

Peccavi, October 2009