I had the same problem for ages - found a very subltle wiring difference between what is termed "high flow" and "Low flow" model on these boilers - basically, with the low flow, which was my model i found out - you only really get the 30-40l of hot water that is stored in the boiler. when you run any more, the boiler cannot keep up.
On the high flow model (or after i modified the wiring, as i'm an electical engineer, on mine) the burner comes on the moment the diverter valve operates to provide hot water - this means the boiler is up and running, before the thermal store is depleted and the boiler temperature has fallen enough to bring in the burner on the normal control stat.
however, i do still have to switch the heating off if i want a really good shower or bath with piping hot water - it builds up the thermal store to 85 deg before hot water draw off. hope this helps.
Mike S, February 2010