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timer problems?

just had a new boiler put in. Eaga - ideal, isar HE30. i've programmed the timer but cant get it to come on at the timed hour, because as soon as i leave the display on timer the boiler comes on straight away and so do the radiators. Cant work out how to leave it on timer and not have the boiler come on immediately only at the timed times?
josh ismail, November 2009