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My MP4 Needs Help!!!?

I can turn on my MP4 Player, but after I turn it on, then show flasherror,to format for 2seconds than shuts off. How can I fix it? It hold music, ebooks, video (movie), records, photos,voice, and FM radio. Please Help I use my DIgital MP4 Player with my grandchildren. Thanks to all for any help you may give.
Kellyrae Loveall, November 2009