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How can I get my simpson easyset 550 to wash on heavy duty?

I have a Simpson easyset 550 washing machine. When set on heavy duty cycle it will wash for a while then stop and the wash light flashes 3 times. I have checked all the obvious stuff but doesn't fix it, does anyone know what the problem is?
Mark, November 2009
Heavy duty cycle has a 6 minute soak time built in to the programme. It will wash for a few minutes then stop & allow clothes to soak then will continue the wash agitate after the 6 minutes. Just be patient, leave the machine when the lights flash & let it do it's thing.

Lincoln Appliance NZ, November 2009
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