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How can I fix my hotpoint mistral plus frost free fridge/freezer?

Hotpoint mistral plus frost free fridge freezer.
Can't find the guide book.
The window at top is flashing FF and looks like a thermomator is flashing at right hand side. At left hand side looks like a picture of the fridge freezer a little coloured in black at the bottom and an arrow pointing/flashing at it.
The ice lollies have melted and the stuff in the fridge isn't very cold.
Any suggestions what to do please? Thanks.
Sarah O'Donnell, November 2009
link Click here to see other fixes for Hotpoint.