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How do i stop the window catch fouling the frame?

i have an up and outward opening upvc window but the catch is fouling the frame.
it seems to have evenly dropped and started to wear a groove at the edge of the frame. it seems fine in the summer and the opening casement has been previously adjusted by a window fitter but the problem has come back.
i was thinking of tidily exagerating the groove with a sharp chisel as i think that this would cure the problem.
Any Help please??? desperate now ;(
Barry Lewis, December 2009
hi barrie carefully take away enough to allow the catch close this is a tried and tested solution. very hard once the window has been fitted to resolve doing anything other than this
regards bob

r.machnik, December 2009
link Click here to see other fixes for Sharp.