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How do i stop the window catch fouling the frame?

i have an up and outward opening upvc window but the catch is fouling the frame.
it seems to have evenly dropped and started to wear a groove at the edge of the frame. it seems fine in the summer and the opening casement has been previously adjusted by a window fitter but the problem has come back.
i was thinking of tidily exagerating the groove with a sharp chisel as i think that this would cure the problem.
Any Help please??? desperate now ;(
Barry Lewis, December 2009
hi barrie carefully take away enough to allow the catch close this is a tried and tested solution. very hard once the window has been fitted to resolve doing anything other than this
regards bob

r.machnik, December 2009