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my tv is not accepting discs?

i have a flat sceened tv. when i put in a disc it makes a noise and says no disc even although one is in.when i press the ok button it says invalid key. the model is x19/16a Gb TCD Uk and the model number is umc-x19u16z99g-859. its a lcdtv receiver.
helen, December 2009
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