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HOW CAN I FIX MY MINISTRY OF SOUND MOSMPO28 MP3 PLAYER?

I UP GRADED MY FIRMWARE ON MY MINISTRY OF SOUND MP3 PLAYER AND NOW I CANT GET TO THE MENU, JUST A BLANK SCREEN.PLEASE HELP
JENNIFER MITCHELL, March 2006
take it back its doing the same with mine

charlie, December 2007
my videos and music keep freezing

victoria, December 2007