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how can I reset it?

I have a Goodman NAV12 sat nav that has stuck on the map request mode,it will not reset or change,the MP3 is working and all other functions but not the navigation.Any ideas ?
Paddy, December 2009
My sons ds dosn't switch on now, it's 1 year old, it's not the gharger as iv'e tried 3 different ones, could it be the built in battery and can i just replace it?

Stuart Kerr, December 2009