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My Sky+ remote stopped working. Batteries changed & red light still not on?

Remote seems to have stopped completely. No red light coming on at all, even with new batteries. Any suggestions.

Rod, January 2010

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Followed the instructions had to do it twice but worked the second time!! Brilliant thank you :)

Amber, August 2017

Thanks for such a straight forward solution to an annoying problem. X

Steph, February 2015

Turn off sky box at the plug for a minute removed batteries from remote held the select button for one minute, turned box back on at the plug,refitted the remote batteries and then press the sky button on the remote, hey presto it works.

David From Cornwall, January 2015

I spent hours today messing about with the remote. I found this forum and did what it said and its now working. Magic.

duppey, November 2014

Took batteries out and held select button for approx 4 mins and it worked....

Genius, July 2014

Thank you very much i tried all sorts to rectify this problem, but removing the batteries holding down select and putting the batteries back worked :) thanks again..

DG, January 2014

I took out one battery and then pressed every button in turn. Put battery back, cover one. Pointed remote and it worked!!! How I don't know but it did!!!

Kandy oxford, December 2013

I took out batteries. Held select button down for 1 minute. Put batteries back in. all working. amazing! Thank you!!

Simone, November 2013

you don't need to turn the sky box off, just point the remote at your body with no gap, it worked for me.

Alan, August 2013

Thank you so much this one genurally works!
Turn sky box off
Take batteries out of the remote
Press SELECT for 1 minute
Turn the sky box on
Put batteries back in the remote
Press SKY and there you go fixed!!

Thank you sooooo much again and I hope this helps!

clevermonkey, June 2012

This is the second time I've followed this advice...first time for my control,luckily I saved this page and I've just fixed my sceptical son's remote too. My daughter in law works for Sky and she even gives out this advice to callers she deals with....thanks to whoever originally gave the answer...you're a wee gem!

Linda,Scotland, June 2012

Very pleased to have found this before buying a new remote. Works great (but had to do it twice). All OK except for volume control not working.

Steve, May 2012

It's not working for me :( has anyone got any other solutions!!!

Vera, April 2012

Brilliant worked for me!!

charlotte, February 2012

My remote had a red light but didn't work and this still worked for mine-GREAT! Cheers :)

Em, January 2012

Hahaha....Cant believe it worked!!....one battery...press every button and bobs yer mums brother!!!...cheers!!

MassiveOwl, January 2012

Fantastic!!! Very impressed back up and running. Cheers.

D, January 2012

Thank you so much for this solution we cant believe it worked .
Turn off sky box.
Take batteries out of remote.
press select on remote for 1 minute.
Turn sky box on put batteries back in remote.
Press SKY button on remote hey presto.

shaun, December 2011

brilliant thankyou,

kat, December 2011

Was very sceptical when I came across this solution. And even thought that the replies had been faked. But this genuinely works. No red light on sky remote...fixed! Thank you very much!

p.s Don't waste your money on a new remote when you can fix it like this. Robbers at Sky!

Stanley C, December 2011

i cant believe that just worked honestly thought somebody was having a laugh but tried it anyway as nothing else was working and hey presto remote working again

a kyle, October 2011

Brilliant. This really works. I've tried everything suggested on the Sky website and no response. Remote dead as a dodo. Tried the one battery and press every button and hey presto - it's working again. Thanks a lot for the advice!

Dee, October 2011

it works - so funny but it does really work!!

T, September 2011

It really does work. Was on my computer to buy a new remote from eBay, and thought I'd quickly check for any possible solutions. Within a minute it's back working again!!!!

Sean, September 2011

Blimey it actually worked!! Any ideas why?

Em, September 2011

didnt think it would wrk but it did. thanks goodness it saved me buying a new one. Thanks Gatty. xx

Lav, September 2011

Hi - my turn off 4 a min with batteries out didn't work either. But this one from sky website did; take one battery out of remote & press every button in turn, replace battery and press tv guide. Jobs a good un!

Gatty, August 2011

My sky+hd remote just died!! Followed this answer and worked like a dream! Cheers!!!

Jay, August 2011

i must be the only person on this site it didnt work for any ideas am i doing something wrong ahhhhhhhhh help before its defo broke when i throw it off the wall cheers

angry steve, July 2011

wow - followed the instructions and they really do work!
my husband thinks i am very clever now!!

vicki, July 2011

My remote went totally dead! No light or anything!
So glad I found this fix!
It's so so easy!!

Garry2rs, July 2011

brill, thanx cant believe this worked

scrumpy19, July 2011

Just like to say worked for me too .Baffled from clatyhall

tchammer, July 2011

omg it really worked 4 year old batteries was my obvious thoughts but replacement batteries wouldn't work so tried this, took out pressed select 30 secs hey presto many many thanks

Hannah with smiley face, May 2011

Sorry ... should have mentioned the method so people continue benefitting from the genius behind this:

Step 1: Turn off your SKY box
Step 2: Take out the batteries from your remote.
Step 3: Press and hold the "SET" button for 30 - 60 secs
Step 4: Turn your SKY box back on.
Step 5: Re-insert your batteries and hit the SKY button

As incredible as it seems that this could possibly work it genuinely does ... just check the feedback below mine. Good luck and ... SKY, I salute you in the traditional english two fingered fashioned!!

James - Southend, May 2011

THANK YOU ... THANK YOU ... THANK YOU !!!

Amazing that such a simple fix worked. If only the b'stards at SKY would stop trying to rip people off by getting them to go and buy a new remote and offer this fix instead. Genius guys ... thanks again :-)

James - Southend, May 2011

Worked a treat... cheers!

Martin, May 2011

Whoever it was that found this out has my undying thanks, saved me the cost of a new remote..........still absolutely gobsmacked that it worked lol

Michael, May 2011

OMG i can't believe it worked. Remote was not working for 3 hours no LED light or anything. Took batteries out held select for 1 min and it worked. Thankyou

John, April 2011

As it would appear with lots of other readers here I did the take batteries out hold the select button down for 1 minutes thing. presto it worked excellent post and help thank you

Mick, April 2011

Wow it works!

Ladyloza, April 2011

omg, i read this on another site and didnt think it would work. the read all the comments and gave it a try....one minute later i have a fully functining remote again! :)

dan, April 2011

Well what do you know after 2days of no remote and being couch bound after an opertaion (unable to get a new one from the shop) i decided to google my broken remote and to my suprise i found this site and this amazing tip "remove batteries press and hold select button for 30sec-1min then replace" felt like uhhuh thats sooo not gonna work and low and behold i can watch my tv again totally awsome thanks

JJ, April 2011

u guys are awesome!! it totally worked!

Reena, March 2011

OMG, my remote has been dead for the last two hours, I'd just about given up when I found this thread. Tried the 1 min select thing and can't believe it worked!!! I keep pressing it just to make sure and it's still working! Got a massive smile of satisfaction on my face now! Thanks so much!

Bel, March 2011

Thanks!! It worked for me too. Saved me money and my hubby thinks I am a genius! Also means I can now delete programmes from the memory that have been viewed, as I was unable to do so without the remote...

Clare, March 2011

glad I looked at this site. It worked for me too, brilliant

Tc, March 2011

worked for me to, many thanks for taking the time to help

jackie, March 2011

All technology should come with built-in magic repair like this.

Kevin B, March 2011

Amazing. it worked. cheers everybody.

em, March 2011

It worked!

I really didn't think it would! Completely amazing.

Thank you!

Annie, March 2011

Brilliant, it worked. Legend, i was sceptical but that has made my day. £20 saved!

Graeme, March 2011

Oh my! It Works! Fantastic!

Lee B, March 2011

remove battery... press select to discharge for couple minutes and replace batteries... worked for me... it discharges the capacitor in remote

darren, February 2011

When I found this site, I thought no way, this wont work but it actually did, Thanks soooooo much, I came online to buy another remote, but thought I just ask the question, and there you go. Thank you.

Marie, February 2011

Brilliant thanks - canny see how it works but it does!

Laura, February 2011

Fantastic fix.

Paul Murphy, February 2011

omg thanks alot, i was going mad trying to fix it.. i didnt think it would accually work but it does thanks a million!!!!

danniee, February 2011

Works just as described

MalW, February 2011

Worked a treat .Take Batteries out .Pressed & held select for one minute .Put batteries back in.Remote worked straight away.Result

kingsbeachman, February 2011

Bobs solution worked like a charm! Remote was totally dead - no lights, no nothing...even with new batteries. Took batteries out, held Select for about 1 minute, replaced batteries and Hey Presto! £20 saving!

Dave, February 2011

holy moly. like everyone else i was a bit unsure of it. but i tried it, and i was so happy when it worked. thank you :-D

Adam, February 2011

works a treat!!!!

emex, February 2011

Fab.!!!
Husband thinks I am really clever,,,

Claire, February 2011

wow! amazing! thanks!

coops22, February 2011

Mine stopped today 7 feb 2011, seems unlucky no 7 ..Lol.
Just do the take batteries out press select, re-insert batts and your good to go..

Seems sky updates run on the 7th of the month. by removing the batteries of the remote and pressing select, discharges any residule charge from the circuit board inside remote,thus resetting it when reebooted ( batteries put back in ) as such, similar to a pc bios battery.

BOBBYBOY, February 2011

Another instant success!

Wayne, February 2011

this is amazing!!! cheers

Ade, February 2011

You legend Bob! cant believe it works, i was sooo frustrated! Press select for about a minute then put batteries back in really works! Thanks soo much!!

Calhan, February 2011

This Happened To Me Too! Had To Fix It Before My Mum And Dad Got Home! Thanks Bob!!! :) x

Yasmin, February 2011

Genius!..Works a treat.

Paul, January 2011

I can't believe that taking the batteries out and pressing select works! Thank you so much - saved me the cost of a new remote.

Helen M, January 2011

Taking out the batteries, holding Select for a minute and then replacing batteries worked for me too. What a great forum. Thank you so much. (Was just about to buy a new remote!). I'm guessing a bit here but pressing Select whilst the batteries out probably drains any remaining charge held in capacitors inside the remote. A little remaining capacitance charge may be sufficient to prevent a hard reset being triggered properly when the batteries are replaced.

Simon, January 2011

Can't believe this worked!!! Thanx soooooo much Bob ur a STAR!! Was gettin so frustrated :-) :-)

Nads, January 2011

Cheers mate it worked a treat.

Sam Wales, January 2011

I actually didn't believe this would work, but tried it, much to the amusement of my son. It worked a treat !!! Very impressed, Thank You !

Trev, January 2011

sounds crazy, but really works, thank you!

marysia, January 2011

the answer to do sky tell customers is a big no i was on phone for an hour was told i needed new remote would cost me £25. found this site bingo now it works again and sky can kiss it as not getting my money!!! many thanks peeps

neil, January 2011

taking out the batteries and holding down the select button for 30 secs to 1 min actually worked. i used this as a last resort because my baby keeps standing on the remote and messed it up. didn't want to fish out for another remote control and can't believe that it actually worked. brilliant! saved me 20 quid. thanks a bunch.

woohoo!!!, January 2011

Pressing select without the batteries in! Do you think i'm an idiot?
Umm..... clearly yes. Thanks, saved me some money.
P.S are Sky telling their customers this?

Armchair Ric, January 2011

I just wanted to say thanks. Hail to the internet!

Gina, January 2011

Thank you!!

Helen, January 2011

the take out batteries and hold the select button is a master stroke thanx a million

mooshyboy, January 2011

You are stars. Thanks a million - I had tried everything and was getting fed up but this worked so thankyou very much

cath, January 2011

Holding down the select button worked, nice 1

jim, January 2011

Go Bob!! Really didn't think it would work and was delighted to find it did :-)

WB, January 2011

Bob you are a legend just saved me £20 :D

Take batteries out of the controller, hold down select for 1 minute, put the batteries back in and boom controller works again :)

Smithy, January 2011

do it! just worked for me. Genius. Thanks

JS, January 2011

The taking out the batteries and holding select isn't helping with me any other suggestions? :-(

avril, January 2011

Genius!!! mine stopped today just tried the below and, hey it works

Stuart, January 2011

mine stopped on the 7th as well went and bought a new one then thought about the internet found this site done the 30-60sec select button tip now working taking the new one back today to get my money back whats that all about then very strange

sartim88, January 2011

Thought i was gony be the unlucky person it didnt work for thankfully it did, cheers everyone.

Muxy, January 2011

Just tried the tip below (batteries out, hold select for 30 secs, batteries in) and yep, it worked for me too!! Great!! Thanks very much X

Mrs_B_1979, January 2011

How any one found this out and how it can possible solve the problem is beyond me....... not gonna complain though. Thanks to all you problem solvers out there as you saved me £20 for a new remote

lee, January 2011

took out batteries, held select for 30-60 secs and then but batteries back in - working perfectly now!!!! thanks

john, January 2011

batteries out, hold select, batteries back in and hey presto - Thank you so much - my remote stopped working last night and despite putting new batteries in I had no red lights working. I really didnt think this would work but it did! Husband is going to be really impressed that i fixed this today whilst he was in work. I will milk it for a while and then let him in on the secret.

Thanks again

Dawn, January 2011

Thank you ,Worked for me in Jan 2011

Lee the van, January 2011

Cant believe that worked! Awesome, well done. Out of interest does anyone know what the actual problem is. Why does it stop working like this and what does pressing select actually do to make it work?

Craig, January 2011

LEGEND, just wish skys tech team in india knew this instead ofn trying to charge for a new one , happy new year

sean, December 2010

take batteries out,press select for a minute and put batteries back in and it worked,thank you very much.

Mr Fish, December 2010

tried the batteries out , press select 30 secs & batteries in and it worked , nice one thanks !

spence, December 2010

Cool it actually does work . . . I love you clever bunnies. Christams with no Sky movies . . . not worth considering.

Roxy, December 2010

Had the exact same symptoms!
(The actual fix is: Take out batteries, hold select down for 30 seconds, then plug batteries back in!)
Oh wow! This is a fantastic fix! I can't believe it actually worked! Wooooo! Just reserved a replacement from ASDA when I found this! AMAZING! Thank you!

Omar, December 2010

just tried this myself and i can not beleive it worked!! how impressive! thanks!!!

D, December 2010

cheers bob mate works a treat :)

stacey, December 2010

Don't know how it works but it does! Yeeha, was about to go buy another remote on Ebay

Randy Pandy, December 2010

Read on here to take batteries out and press select, did that and thought well that didn't work. Put batteries in and tried again and yea it worked. Thanks for that solution was just about to phone sky after messing with remote for about and hour

Mary, December 2010

What a great site...you don't have to go thru all the registering rubbish!

Zak, December 2010

Just tried this it's a winner...

Zak, December 2010

OMG, I just tried the taking batteries out and holding select for a minute as I was having the same problem and sure enough (despite my scepticism) it worked !!!! I don't understand how on earth it did though!

Vic, December 2010

omg ! the removing the batterys and pressing the select button worked a treat !!!!! thankyou so much ! my remote was partly working, but only for volume and on and off. i couldnt turn channels up and down and find the tv guide with the controller. i took out the batterys and held down the select button for 1 minute (which i never believed would work) and it sorted the problem instantly !

ROB NEWBURY, December 2010

Didnt think the removing the batteries and holding the select button for 1 minute would work as it wouldnt have any power to do anything but i thought - humour it - and it worked!!!! rubbish thing is this is the second time it has happened and been back to sky once which it clearly didnt need too. Also about 10 mins before trying this i bought one off ebay so now have a remote coming that is a waste of time. grrrrrr - stupid technology!!!!

Try it before you buy a new one - trust me!!!!

Maxloveuk, December 2010

OMG- I had this happen to me a few weeks ago and I bought a new one. It happened tonight and i wasnt impressed! Tried rechanneling the remote everything with no luck! So tried this and its amazing! all fixed! thank you.Ps, i think it might have happened due to my daughter pressing random buttons (shes only 1) thanks

Lisa F, December 2010

Just tried this and it works, woo hoo dont need to buy a new one now

Adele, December 2010

Just tried that too and it works! complete madness! just glad its back, was getting annoying having to use the buttons on the box!!

SkyMagic, November 2010

Superb but why does it work? Cheers Bob ;-)

Reggie, November 2010

How in the heck did that fix it?! And why the hell did it stop working in the first place? Obviously it's nothing new. Whatever. It's working now. :)

Steph, November 2010

amazing!!!!! really does work. was just about to buy another on ebay. thank you so much

SIAN, November 2010

fantastic it worked thankyou!

Becca, November 2010

Fantastic advice, I have been on to Sky twice in the last week to get this problem sorted, there answer was to send me the wrong remote out!!!! Thanks.

Stem, November 2010

Brilliant! Worked for our remote too. Was just looking up about buying a new one and saw this forum. Thanks!!!

Lucy, November 2010

take batteries out ,hold select for 1 min ,and away you go ,could not believe it

peter, November 2010

Thank you it worked!!! Was all set to buy new remote..... press select for a minute then put the batteries on... really worked! thanks BOB!

Randy, November 2010

That is amazing.... like others thought it wouldn't work but does thanks

char, October 2010

omg it works thanx

acx, October 2010

Cant believe this actually worked but it did thanks

Simone, October 2010

dont know why but it works must be magic!!!!

gn, October 2010

as advised remove batt hold select for a min................and away you go ,all working again...

andy, October 2010

omg.... i thought taking out the batteries ect was a joke but it worked !!!!

ju, October 2010

Cool. Excellent fix really works thanks

Steven61, October 2010

bob et al - thanks. the tip of taking out batteries, holding select and reinserting batteries worked. brilliant. no more getting up and down to change channels!!!

louise, October 2010

"WOW! just removed the batteries, held select for a minute and reinserted the batteries. Works perfectly now.....no need to buy a new one. Thankyou soooo much for this advice"

This actually worked. I did it as described and it didn't work so me and my roommate were joking ofc it didn't work and 2 seconds later it changed channel.

Unsure how it works but a great fix.

Alan, October 2010

WOW! just removed the batteries, held select for a minute and reinserted the batteries. Works perfectly now.....no need to buy a new one. Thankyou soooo much for this advice

Helen, Leeds, October 2010

Whoa that really does work. Thanks

Rayza, October 2010

Bob cheers m8 really worked try it guys !

dave, October 2010

I did as Jane suggested take batteries out hold down select for 1 minute relaced batteries worked straight away... thanks

Jayne, October 2010

hi my sky hd remote has been acting up. tried the removig batteries etc.still nothing, i do have the red light, but when i press select nothing happens,the play button not working you have to hit rewind twice to get something to play its all over the show.

sid, October 2010

hey im 16 and im home alone and the sky remote stopped working, my mum is coming home in about 20 minutes so i needed to fix it, i went through about 10 pages all together on Google and ended up finding a result :D

This is what i did i reset the sky remote to its default setting,To perform a RESET press [TV] and then hold [select] and [red button] together for around two seconds (until the red light blinks twice). Now press 999 (red light blinks once for a long time and then twice quickly)

Now the remote didn't work with the TV at all (which is good) then i re connected the sky remote with the tv y doing the same as above but instead of 999 i typed in my TV's Code, you can find a list of codes here:
http://www.satcure.co.uk/tech/digicode2.htm
match your TV's model number and name to find the right code.
then i turned the sky box off (not to standby, make sure the sky box light is red not orange) then turned the power off through the plugs, waited a few minutes then turned it all back on and it worked again :D
i know this seems a lot to do but it fixes it :D

Dean Allen, September 2010

Tried Bob solution, worked a treat. Thanks Bob

Mooseman, September 2010

bob, tried your solution worked straight away, many thanks

jane, September 2010

If the red light on your remote doesn't operate.

Suggested on another link, and it works.

Remove the batteries,
press and hold the select button for 1 minute,
refit the batteries and "Voila!"

Bob, September 2010

Remote just went tonite have Sky Hd for just a week will try some things said here on the forum and see what happens. This seems to me to be a big problem.

Kevin Gallagher, September 2010

ive had my sky hd box and remote a week was flicking through channels and it stopped working,changed batteries still nothing,my sky remote for sky + box still going after five yrs,seems i'm not the only one with same prob here!!

karen, August 2010

My sky remote has stopped working and i've tried everything even all the suggestions on the internet but nothing works!!! no red light nothing it like its dead.
i was changing a channel and it just decided it didn't want to work it's so strange i've changed batteries left it for an hour and nothing . why?

if any one can help it will be very much appreciated. i've only had sky+hd for about 2 months.

thanks.

Leanne91, June 2010

My stopped working this morning at around 7am on 27th April 2010....

...no red light even when new batteries inserted.... only had SKY+ for 3 months....

Joseph, April 2010

stop working on 24/04/2010

faisal, April 2010

Mine just went dead today 12th April about 2030

Allan, April 2010

my sky remote has just decided not to work and i have just found this forum i have had sky hd for 3 months !!!! as stated by other members !!! mr murdoch is defently up to no good !!!!

chris, March 2010

mine just stopped working today 27th feb 2010 no lights, nothing at all, will sky replace if still under guarantee.

shmo, February 2010

took the batteries out of the the remote and left it for over 30 minutes and then it started working again.

Paolo, February 2010

it happened to my remote as well. tonight 20/02/2010, was in the middle of changing channel and it just stopped working no lights

Paolo, February 2010

mine too today?

viki, February 2010

Mine stopped working today (10th Feb) and I did as Flash said - left the remote for half an hour, and I tried it again later and as if by magic it worked!!!

Rob, February 2010

Used remote tonight 9/2/2010 to turn volume down then its suddenly decided to die, no red light or anything, changed batteries and nothing, this does seem really odd.

Colleen Lloyd, February 2010

mine has just stopped working now...completly dead, was working ok tried new batteries no light. very off

Mr Edwards, February 2010

Just sorted it out. Left out the batteries for about half an hour. Put them back in and it worked straight away. Didn't need re-programming for the TV neither

Flash, February 2010

Its appears that a lot stopped working on the 7th Jan 2010, but mine has just stopped on the 5th Feb. Anymore with this problem?

Flash, February 2010

my sky+ remote went dead on the 29th too. This seems a bit fishy to me

Fergie, January 2010

Ours stopped working with the same problem, was on the 29th but coincidently at around 2200 hrs. JP, same as yours, we've had the system for 3 months. U could be right about that conspiacy theory. Anyone else have this problem on the 29th?

Wayne, January 2010

Our remote has just packed in too. We were rewinding back something we had prerecorded then couldn't stop it. No red light just dead. Any ideas?

Paul, January 2010

Mine did the same thing on the 7th as well!! changed battery's and still no red light. not impressed. please let me know if anyone comes up with something.
thank you.

Lynzy2012, January 2010

my sky remote also stopped today. no red light after new batteries put in. Rang sky who inform me, "its packed up, so I will need to purchase a new remote (£20)as my warranty has expired! then phone back with new remote and sky will re set the nw remote! Am mega annoyed as it seems a scam! does any1 know of any tricks to get it working again?...

Brid, January 2010

Not yet, will give them a call tomorrow.........i wonder if we are alone on the 7th!!?? We had our system installed 3 months ago.

JP, January 2010

Mine also stopped tonight (07 jan 10) at about 2300. Replaced batteries and still no red light. Did a search for this on google and found this site. Anyone contacted sky?

Ben, January 2010

Mine has too at 10pm on the 7th!! Weird or what? Conspiracy theories anyone?

JP, January 2010

Mine the same - stopped for no reason about 8pm on 7th.

Any ideas?

Matt, January 2010