I have installed a compatable black ink cartridge into the printer.
A message told me that my cartridge is not an original Epson.
It asked either to cancel or continue.
I clicked on continue, and now it won't print any black, text or picture.
Will I need to fit an Epson ink cartridge for it to work again.

Bri Thomas, October 2004

There is nothing intelligent about these printers. There is a small chip on the cartridge that signals to the printer that the ink cartridge is new. If you continue to have problems you could invest in a chip resetter. Try www.tonik.co.uk for supplies of these. Alternatively do as a previous answer suggests and speak to Epson but tell them it's one of theirs! If you can get through...

Paul Cooper, January 2005

Regarding that Epson c64 of yours ...

I had one of them, and won't buy another. Too many people having trouble with what I view to be "Cheap Jap Junk."

There was a time when Epson equated to quality - but not today.

... but they do sink rather quickly when tossed into any nearby lake ... and that's about all they're good for.

One Ticked Off and Former Epson Customer, December 2004

have you tried doing a head clean? if you are stuck you can go online with epson and have a e-chat with one of their technicians i did and they solved my prob stright away just don't tell them its not original

rs, October 2004