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glowworm ultimate 30ff?

The boiler reaches temperature, but fails to come onlater when the house gets cold, All the radiators are stone cold.Sometimes the boiler cuts out but the external pump keeps going Long after the boiler has cut out.
bfwcroft, January 2010
I've got exactly the same problem with my glow-worm ultimate 30ff, had an engineer round but he's unsure what the problem is, any suggestions would be grately appreciated.

ADI, February 2010