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otc menu on ferroli optimax 38 c?

please can anyone help i am trying to programme the otc menu on the optimax tech support unhelpfull and keep getting in to different screen on the lcd. have pressed reset for 5 secs and dont get cu flashing it flashes hi or in. dont think ferroli agents in uk know either keep fobbing me off. i also want to change the setting for the short cycle time delay which i think you can do if you have the engineer book please help
tez, January 2010
Ferroli won't give out installers menu making it a poor boiler to buy because you have to employ their engineers to maintain it. This should be made clear by the companies selling the boilers but isn't of course!

Trevor, February 2010
link Click here to see other fixes for Ferroli.