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how to fix display on a Bell vista 100 phone?

how do i fix the display on my Vista 100? Its blank and the cord is inserted corectly and into a working outlet yet it shows nothing on the screen but i have a dial tone. I do subscribe to call display and my other phone works in that outlet fine.
Susan, January 2010
You have to plug in your Electrical transformer or put some batteries inside

John, May 2010