Our Minivator (M10072235) will not move from the bottom of the stairs. The rocker lever is set to I but even though electricity is supplied to the chair the light below is not on.

Is there a manual reset available or is the rocker leaver broken?

Any ideas please?

Regards

Tony Whiting, February 2010

to diagnose fault beter we need to know what how old and what model on newer models theres a diagnostic display but these are battery powered if older model try reseting trip switch but we do need more info about lift

karl, February 2010

If the chair has been switched off, or if it has been parked off its charge points (at the top & bottom of the rail), then the batteries will discharge below the capacity of the charger to recharge them. You will probably need new batteries or your supplier may operate a swap scheme and fit fully charged ones for you.
I've just been through this with my dad's Minivator.

Helpful Tom, February 2010