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Sagem software issue?

Does anyone have problems with the latest download on Sagem freeview recorders, because I have two in my pssession and when I press the remote it does not respond and after pressing the same button to get it shifted, it dances about all over the place. I cannot even get it to settle on a tv channel. Two boxes cannot be wrong, surely?
Denise J, February 2010
link Click here to see other fixes for Sagem.