depends on age of boiler, worcester until recently had a very poor system for topping up the boiler. Under the bottom of the boiler is a removable cover, in it should be a white T shaped key, this has to be inserted to the underside of the boiler into a hole and then twisted to lock into position. Next to this to the left is a small hexagonal white or grey tap. Twist anti clockwise and you will here the water rush into the boiler, if the white key is in properly boiler will top up, if not it will gush water from the key area!
rawplumb, March 2010