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my emachines laptop will not let me in?

My sons laptop emachines d620 will no longer accept his password!? when the pasword is entered in says welcome and then soon changes to logging off? We have not changed the password and it has always been the same since buying the laptop 7 months ago?
How can this happen? Please help
vanessa brocklehurst, March 2010
Has the copy of Windows ever been registered?

Allan, March 2010