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sky+ fault?

our sky+ box has just stopped recording it comes up with a message saying A SKY+ ERROR OCCURED press select to restart but when i restart it nothing happens
its a thomson sky+ box
matthew, March 2010
ok try to do do a HDD reset and then a forced software download.
Start by turning the power off at the wall, then hold the left and right buttons (either side of select) on the front of the box and hold firmly for around a minute. The circle at the front of the box will illuminate, release the two buttons and press the select button. The light will now rotate anti clockwise, once this has finished turn the power off again and hold the backup button, turn the power back on and wait for all lights on the fron t of the box to illuminate. "Updating System Software" will be displayed on the screen.
WARNING this will erase the HDD
Hope this helps

Andy Brown, May 2010
link Click here to see other fixes for Thomson.