I have had three HUMAX PVR9200T machines for over 2 years and up to recently have been working perfectly but now they seem to have developed a mind of their own, they freeze when trying to put in recording programme information, sometimes the recorded programme has no sound, the remote appears not to be not connecting sometimes and all in all the whole thing is most unsatisfactory.
I have spoken to a Humax representative who assured me it would be corrected in two weeks which was nearly two months ago. What can I do to get some assistance, I shouldn't have to replace these machines because they are not doing the job they were built to do.
Maybe a letter to Which Magazine might start something.
Is there anyone out there who can help me ?

Margaret from Wiltshire., April 2010

Please visit

http://humaxfreezefixlochinver.yolasite.com/

for an explanation of how I solved it and how you can too.

Mike Rochester, May 2010

Hiya
You are not alone here is the email I sent to
Humax 3rd May 2010

Dear Sir or Madam
Please can you please arrange a collection of this faulty PVR9200T-G as I need to return it back to you under the Sale of Goods Act for a full refund as I find this Freeview Box not fit for the purpose of the job it’s supposed to do.
I brought a PVR9200T-G direct from you and have been getting some strange problems. I have re-formatted the hard drive on the Freeview Box as your Mr Grant suggested but still keep having problems and can’t see the point in recording programs if you cannot watch them as formatting the hard drive every week wipes them all out. The problems are as listed below:
Hardware Version PVR9200T Rev 1.0
Software Version PGXTF 1.00.21
Loader Version a4.09
System ID 3020.0000
Update Date 24 Dec 2007
Slot Empty

1. When it is recording a program and I change channels it shows the channel banner at the bottom of the screen but there is no picture, just blank screen and the Freeview Box does not respond to anything, I have to switch off at the 13A plug to restore the Freeview Box.

2. When it is recording a timed program it does not stop at the end of the program and the Freeview Box does not respond to anything, Again I have to switch off at the 13A plug to stop it recording, some 2 hour recordings have lasted over 17 hours.

3. Sometimes when selecting a menu item and I press Exit it takes about 1 min before it clears from the screen.

4. The PVR9200T-G keeps freezing several times as above approx every hour or so and the Freeview Box does not respond to anything, I have to switch off and on at the 13A plug to clear it.

6. The Freeview Box also blanks out the TV screen for a second sometimes for no reason at all and this can happen at any time.

Yours Mr Jackson

Hubie, May 2010